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Dale Carnegie's 30 Principles

35 Pins

#1: don't criticize, condemn or complain.

#2: Give Honest, sincere appreciation.

#3: Arouse in the other person an eager want.

#4: Become genuinely interested in other people

#5: Smile.

#6: Remember that a person's name is ot that person the sweetest and most important sound in any language.

#7: Be a good listener. Encourage other to talk about themselves.

#8: Talk in terms of the other person's interests.

#9: Make the other person feel important - and do it sincerely.

#10: The only way to get the best of an argument is to avoid it.

#12: If you are wrong, admit it quickly and emphatically.

#13: Begin in a friendly way.

#14: Get the other person saying, "yes, yes" immediately.

#15: Let the other person do a great deal of the talking.

#16: Let the other person feel that the idea is his or hers.

#17: Try honestly to see things from the other person's point of view.

#18: Be sympathetic with the other person's ideas and desires.

#19: Appeal to the nobler motives.

#20: Dramatize your ideas.

#21: Throw down a challenge.

#22: Begin with praise and honest appreciation.

#23: Call attention to people's mistakes indirectly.

#24: Talk about your own mistakes before criticizing the other person.

#25 Ask questions instead of giving direct orders.