Social Media #Fails
AT&T's Twitter SPAM Snafu Highlights Dangers of Automation, Outsourcing. Nice apology from social media manager.
H&M's response to accusations that they stole an artist's design: "We apologies [sic] if anyone should think we have copied, which has never been our intention and also not allowed. We have merely been inspired, after seeing many different varieties with different text messages, to create something similar in a different font, with the use of big and small brackets and the placement of the shaped heart. We are truly sorry if we have led someone to believe that we intentionally should have copied someone else's creation.”
A twitter campaign by McDonald's backfired when people started sharing the wrong kind of #McDStories
Marc Jacobs Intern Calls CEO a “Tyrant” in Twitter Meltdown
Dominos employees post video of them doing nasty things to pizza. Dominoes fires and charges employees, USA Domino's president, Patrik Doyle issues well-worded apology.
Comcast Tech Falls Asleep On Guy’s Couch
Kudos to @riaglo for addressing her mistake right away and humorously.
Kenneth Cole Tweet Uses #Cairo To Promote Spring Collection
Nestle deletes negative comments about palm oil use from its Facebook page.