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Virgin Airline Nice visualisation of a customer journey experience
Service Design by Rosenfeld Media, via Flickr
Ken Blanchard's classic shows how cool it is to have a great experience. He doesn't go so far as to tell you how to create one, however.
#design #thinking #innovation #ux
Design Thinking: Integrating Innovation, Customer Experience, and Brand Value (9781581156683): Thomas Lockwood
Dangerous Curves: Mastering Logotype Design $100 #typography
The creative process!
designing the customer experience
Great #infographic about designing the customer experience through various #SocialMedia channels by Futurity Media.
Poster master class marindsgn by MARIN DSGN
The Value of Customer Experience
design is how it works