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Rick Rubin on community management

Association Management Practitioners Can Earn ASAE CAE Credit by Attending 2013 Higher Logic Learning Series

The dark side of community management

Higher Logic Engagement Success Kit - Volume 2: The Membership Tip Sheet

Community Manager Checklist - When Tragedy Strikes - Stephanie Fusco

Online Community Results Market Share Report March 2013

The Science of Community on Vimeo

Beat the Monster: Measure the Success of Your Community

6 Key Customer Engagement Metrics for Improving Online Community ROI

The Community Engagement Project

Review: The Community Engagement Project

The Importance of Active Community Management – Proved With Real Data

Online Communities Accelerate Adoption of Best Practices for Quality and Cost Savings

11 Tips for Being a Better Community Manager