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Journeys

Collecting examples of journey modeling, experience mapping, customer journeys, or whatever you want to call it - documents that explore a long-term relationship between an individual and a system, service, product, brand, or organization. Have something to add? Get in touch - jthomson@madpow.net Disclaimer: Some examples are more for visual inspiration and don't fit my preferred definition of a journey map. For more on that, see http://uxmag.com/articles/illustrating-the-big-picture

69 Pins

Excellent Graphical Process Flow (interaction model / flowchart, not a journey map - but definitely some styles that could be leveraged here :)

Bonus_Content_Customer_Journey_Map.jpg 2,081×1,487 pixels

Ecosystem Modeling for Experience Strategists - Blog post by Megan Grocki @ Mad*Pow

experience maps | Experience maps, user journey, layout

DIY Experience Map | UX Lady

ux-lady.com

Experience Blueprint Poster (using Keynote)

Experience Blueprint Poster

dribbble.com

Elegant minimalist presentation with clear focus on +/- aspects of the journey

www.alex-lingeman.com

alex-lingeman.com

Article on "Baking an Experience Map"

DIY Experience Map | UX Lady

ux-lady.com