Karthik Chakkarapani

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Chicago, IL  ·  Senior Architect | Social Business, Collaboration & Cloud | Enterprise Strategic Services | Salesforce.com | ComputerWorld Honors Program Laureate
Karthik Chakkarapani
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Next generation collaborative enterprise

Ecosystem View of the Next Generation Enterprise for Workforce Community, Customer Community, Partner Community, Market, Social Busine.

On-demand marketing trends

The coming era of ‘on-demand’ marketing Emerging technologies are poised to personalize the consumer experience radically—in real time and almost everywhere.

Information Chaos vs Information opportunity

Join the President of AIIM in a conversation about ECM, InfoChaos, SharePoint and all things content.

The ultimate Customer Experience #CX #CXM #CEM #CRM

Consumers expect highly relevant online interactions with brands. Discover how to translate a great offline customer experience online: Ultimate Customer Experience

The Power of Customer Experience

Customer Experience Is More Important Than Advertising [Infographic] Only of customers trust advertising the most for service information, so can your good customer experience to help seal the deal with customers?