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CSM Practice

csmpractice.com·
CSM Practice is the first Customer Success Strategy consulting firm in the world. We help companies reduce churn and grow upsell revenues through the design and implementation of Customer Success strategies. By working with CSM Practice, companies adopt a customer-centric approach encompassing the entire customer life-cycle, including on-boarding, adoption, upsells, cross-sells, & renewals. Learn more about the firm's service offerings at https://www.csmpractice.com
csmpractice
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288 followers
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3 following

Customer Success Strategy

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About CSM Practice

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1 section
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Customer Success Playbooks

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166 Pins
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Customer Success Value

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Customer Success at Scale

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129 Pins
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3 sections
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Customer Success Journey

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242 Pins
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Customer Success & Other teams

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206 Pins
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4 sections
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Adoption Playbooks for Customer Success

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34 Pins
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Customer Success for Executives

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399 Pins
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2 sections
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Customer Success Metrics and Health Score

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