Books Worth Reading

10 Pins
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12y
Raving Fans: A Revolutionary Approach To Customer Service
Raving Fans: A Revolutionary Approach To Customer Service "I believe this is a must read for ANYONE AND EVERYONE in any kind of customer service position.
I hate head games but love this book!!
Shoofly Pie & Chop Shop: 2 Bugman Novels in 1
Another great book