The zone of confusion can help a negotiator
A telephone is often NOT a negotiator's best friend
Who can say no to an incoming call?
Be very careful when you start to negotiate on the phone
Don't use a phone when you are negotiating!
Do you know who is listening in on your next negotiation?
You don't want anything to interrupt your momentum during a negotiation
You have to be able to see what is being discussed during a negotiation
When you can't see the other side, your ears become even more important
When negotiating on the phone, a checklist can be your friend