MonaVie increased customer satisfaction by 25% after implementing their customer community.
Mint.com - 90,000 registered users created 15,000 topics in 90 days
OMGPOP - creators of Draw Something
Kiddicare - First-call resolution rate for our call center went from 60% to 98%.
Yola - communities in 5 languages!
Springpad - reduced email tickets by 80% with Get Sat
Posit Science - With Get Satisfaction, Posit Science has seen a 30% decrease in the number of support tickets for the top five most frequently asked questions.
Webtrends uses Get Satisfaction for Salesforce to bridge the gap between social channels and their system of record.
Fotomoto uses the Get Sat + Desk.com integration to provide their customers with an FAQ + community content on one slick page
TechSmith - saved 500k by using a GS community for their Snagit for Mac beta