Simple, clear and effective. Of all the many hundreds of business books on my shelves this one has been the most useful. Since first reading it in 1999 I have given away dozens of copies and seen great things achieved.
'Dead Reckoning (Sookie Stackhouse, Book by Charlaine Harris ---- With her knack for being in trouble's way, Sookie witnesses the firebombing of Merlotte's, the bar where she works. Since Sam Merlotte.