Identifying ways to improve efficiency and reduce costs without compromising the quality of service is a challenge for many financial institutions. By applying solutions to better manage the customer journey , it is possible streamline the customer flow to increase occupancy and lower cost per transaction –while improving the customer experience.
Mercantil Commercebank selected Abel Design Group for their new bank architectural design. The architectural details and material selections were important to the branding of the building: The glass facade and clerestory allow for natural daylight to flood the lobby floor. The stone and steel represent a solid and sturdy company, and the wood represents growth.