Hotel guests worldwide now expect hotels to operate some kind of sustainability program, however, the connection between a sustainable hospitality approach and customer satisfaction is still weak. 👀 So, how can hotels embrace sustainable operations while saving money and keeping guests happy at the same time? 👉 Tell the guest about their green choices 👉 Conduct a proper assessment of waste, energy, and water usage, and provide real figures in numbers 👉 Support guests that chose more sustai
