"Measuring Business Communities: Are We Doing It Wrong?" Great article by Maria Ogneva on community definition, strategy, and measurement.

"Measuring Business Communities: Are We Doing It Wrong?" Great article by Maria Ogneva on community definition, strategy, and measurement.

"If the email is longer than 3-4 sentences, write it as a blog post instead." Totally makes sense!! Seen via Rawn Shah on FB. #effectiveness #productivity

"If the email is longer than 3-4 sentences, write it as a blog post instead." Totally makes sense!! Seen via Rawn Shah on FB. #effectiveness #productivity

Great social media tips - click through to the article

Great social media tips - click through to the article

"Are you a Community Manager or a Conversation Architect?" by Kelly Craft. "An architect is a qualified professional who designs, plans and supervises construction. An architect is a strategist who looks ahead to envision the ultimate goal of building some lasting and stable."

Are you a Community Manager or a Conversation Architect?

"Are you a Community Manager or a Conversation Architect?" by Kelly Craft. "An architect is a qualified professional who designs, plans and supervises construction. An architect is a strategist who looks ahead to envision the ultimate goal of building some lasting and stable."

People don't become more collaborative or better collaborators just because you give them excellent tools for sharing any more than they cook more or prepare better meals because you give them excellent food processors and ovens. #HBR

A Simpler Way to Get Employees to Share

People don't become more collaborative or better collaborators just because you give them excellent tools for sharing any more than they cook more or prepare better meals because you give them excellent food processors and ovens. #HBR

Social framework whitepaper, including use cases. Seen via Eric Ziegler

The S.O.C.I.A.L. framework: ESN use cases

Social framework whitepaper, including use cases. Seen via Eric Ziegler

Great post on community basics, with examples

Great post on community basics, with examples

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