Process excellence opportunity definition is the third vital step, following prioritization and selection, to ensure that the right opportunities are addressed correctly to maximize efficiency and effectiveness benefits to the advantage of all stakeholders.
Prioritization and selection of process excellence improvement and innovation opportunities is the step that follows the identification of opportunities phase.
Identifying processes excellence opportunities is the most critical point in the journey towards achieving process excellence. It ensures prioritisation of the ‘right’ resources focussing on the ‘right’ opportunities that stand to create the most value to the company.
Doing the right things goes without question. Despite the best efforts, adopting a process excellence strategy will fail unless the leaders of an organization commit to getting the basics right.