Don't Just Pass By As usual, at the Montage I often saw hotel employees in the hallways or outside walkways. But in addition to the standard "good morning" and pleasant smile, the Montage workers went out of their way to purposely step aside and create a path for me, whether I was with a group or walking alone. Instead of two people mindlessly passing each other, we had a moment to interact. Small Gesture, Business Tools, Guest Service, Gesture Create, Encouragement People, Custom Care, Win Custom, Flower, Beautiful Things
“In the absence of feedback, people tend to create their own.” Whatever decision is made–whether it’s a promotion from within or an external hire, it’s critical to communicate the why. Robak goes on to say that, “We don’t just want our message to be heard–we want to ensure it’s received.” Otherwise, all of your best intentions are for naught.
Would you agree that most people tend to ask questions with predictable answers? Boring to boot! Add a second foot to your question and watch how it suddenly draws people into action. You splash brilliant new colors, onto a canvass so that both sides of human brains leap into life.