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Overview (kind of) of Customer Relationship Management.  Note that as of 2013 the market has moved on and does not feel need to define CRM and instead focuses on the "opportunities" of social crm, analytics and SaaS.

Overview (kind of) of Customer Relationship Management. Note that as of 2013 the market has moved on and does not feel need to define CRM and instead focuses on the "opportunities" of social crm, analytics and SaaS.

How Customer Lifetime Value Affects Your Business and 5 Ways to Increase It #infographic http://arcreactions.com/

How Customer Lifetime Value Affects Your Business and 5 Ways to Increase It #infographic http://arcreactions.com/

The Benefits of Cloud-Based CRM. What can cloud-based CRM do for your business? Check out the #infographic for more details.

The Benefits of Cloud-Based CRM. What can cloud-based CRM do for your business? Check out the #infographic for more details.

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