A physical & psychological state of being. "Everything that is new or uncommon raises a pleasure in the imagination, because it fills the soul with an agreeable surprise, gratifies its curiosity, and gives it an idea of which it was not before possessed."
~Maya Angelou ~ So true. Being kind to each other is so important for a fulfilling life. Making people FEEL they did something wrong or not to your liking is a very selfish act. When greeting people you should never make them feel they have to defend themselves.