Communication is both an expressive, message-sending, and a receptive, message-receiving, process. Failure to communicate effectively can be due to a problem on either or both ends of the process. Say what you mean and mean what you say. Be direct and honest; don't dance around the issue or play games.
Successful people are not people without life problems. They are people who respond quickly and positively to their problems. They think them through in advance; they anticipate them. And when they can’t, they use the four-step method to resolve whatever difficulty they face. They define the problem clearly. They define the worst possible thing that could happen as a result of the problem.