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10 social media tips when commenting and responding to customers online. Take a look at almost any survey about social media and how businesses use it, there’s one clear constant – not only is business use increasing, but also the need for helping business employees understand how to use social media is increasing. Rewards for doing this well and risks if mistakes are made, are very real.
The infographic below takes a look at how colleges have fared with social media over the last few years — what platforms are best, where they’ve succeeded, and the challenges that lie ahead.