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The Elements of User Experience: User-Centered Design for the Web and Beyond by Jesse James Garrett

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The UX Book: Process and Guidelines for Ensuring a Quality User Experience

The UX Book: Process and Guidelines for Ensuring a Quality User Experience by Rex Hartson

Designing Social Interfaces: Principles, Patterns, and Practices for Improving the User Experience by Christian Crumlish and Erin Malone

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests by Jeffrey Rubin, Dana Chisnell and Jared Spool

About Face 3: The Essentials of Interaction Design by Alan Cooper, Robert Reimann and David Cronin