This applies to library support staff too! (who frequently get mistaken for librarians because we staff the circulation desk, reference desk, do cataloging, manage volunteers and other staff, and just generally run things on a daily basis!)
this would be nice! Time Warner Cable. Nothing EVER goes smooth. There's a screw-up somewhere EVERYTIME, either billing, service, you name it. Finding out there was no AT&T when I moved to my new location was a huge disappointment.