More to explore:
Library patrons and the changing ebook landscape / analysis by Steve Paxhia and John Parsons / New York : Library Journal, 2012. This issue of Patron Profiles focuses on who uses libraries, why they use libraries, and how that use may change. There is particular focus on their usage of content -- the discrete products such as books and ebooks, videos, and music that libraries buy or lease, lend or distribute.
Children's services : partnerships for success / edited by Betsy Diamant-Cohen. / Chicago : American Library Association, 2010.
Metz, Ruth. F. Coaching in the Library: A Management Strategy for Achieving Excellence. Chicago: ALA Edition, 2002.
Fundamentals of children's services / Michael Sullivan. / Chicago : ALA Editions, an imprint of the American Library Association, 2013.