Crash course in dealing with difficult library customers / Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle. Santa Barbara, California : Libraries Unlimited, 2014. Are you prepared to deal with thieves, inebriated patrons, mentally ill individuals, or problem parents? Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations.
Crash course in children's services 2nd ed. Penny Peck. Santa Barbara, CA : Libraries Unlimited, . Addressing everything from the basics of reference to the complex and highly specialized duties of program development, this handbook is perfect for both librarians and support staff who are assigned to the children's department of a library.
The ebook revolution : a primer for librarians on the front lines / Kate Sheehan. / Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC,  The book ecosystem is radically changing, and libraries must change with it. This book tackles the controversial discussion about eBooks and explores librarian-driven solutions and visions for the future of libraries in the 21st century.
Crash course in collection development 2nd ed. Wayne Disher. Santa Barbara, California : Libraries Unlimited, . This professional volume covers all aspects of collection development and management in the public library, from gathering statistics to design a collection that meets community needs, to selecting materials, managing vendor relations, understanding the publishing industry, and handling complaints.
LIS career sourcebook : managing and maximizing every step of your career / G. Kim Dority. Santa Barbara, California : Libraries Unlimited,  This essential guide provides professional development resources for library staff at every phase of their career. This book guides users to the information resources that will help them make smart career choices.
Better serving teens through school library-public library collaborations / Cherie Pandora and Stacey Hayman. / Santa Barbara, Calfornia : Libraries Unlimited, 2013. -- In this practical guidebook, experienced librarians—a public librarian and a school librarian—share advice and ideas for extending resources, containing costs, and leveraging capabilities between school and public libraries, offering insights and strategies to overcome today's economic challenges.