Explore these ideas and more!

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A Design Process Experience Map. A journey through the execution of design projects.

Customer Journey Mapping good example of customer actions that are mapped to frond stage and back-end interactions and processes

Customer Journey Map example - Healthcare Pharmaceuticals

Service Map. What is the user's journey through the service? And how does the service support it? http://www.jbasil.com/withinreach/# http://www.jbasil.com/withinreach/pdf/System-Flow.pdf

Customer Journey Mapping: http://www.miscmagazine.com/customer-journey-mapping/

Service Design Process. http://www.slideshare.net/fred.zimny/service-design-toolkit-english/4

customer journey map

4 Ways to Map Marketing to Customers' Journeys - Direct Marketing news customer_journey_map_364001.png

Customer Journey Map


customer journey

How to Create a Customer Journey Map #ux #strategy

A human-centered service blueprint: A Hair Salon illustration. Click through for a really thoughtful article on reframing Service Design

service design tools map

Customer Experience Map

Customer Journey Concept for a pitch

KerryBodine.com-Intuit-journey-map.png 1,580×782 pixels

User Journeys.

Integration of scenarios, storyboard, and service system navigation for service system design phase. UX UI Service Design Tool

Hospital experience - customer journey map