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Infographic: Digital Impact on the Healthcare Customer Experience - Results of a new Global Customer Experience Report from Cisco found that 74 percent of consumers are open to a virtual doctor visit. The survey studied the views of consumers and healthcare decision-makers (HCDMs) on sharing personal health data, participating in in-person medical consultation versus remote care and using technology to make recommendations on personal health. www.healthcoverag...
Mobile Technology in HealthCare - The following infographic from healthcare solutions firm Healthx highlights the change that smartphones and tablets have had on the health industry. Results show that there will be 44 million m-health app downloads by the end of 2012, which will rise to 142 million by 2016.