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Infographic: Digital Impact on the Healthcare Customer Experience - Results of a new Global Customer Experience Report from Cisco found that 74 percent of consumers are open to a virtual doctor visit. The survey studied the views of consumers and healthcare decision-makers (HCDMs) on sharing personal health data, participating in in-person medical consultation versus remote care and using technology to make recommendations on personal health. www.healthcoverag...
If you check WebMD, Google or various online forums for answers before a doctor visit, or in substitution of one, you're not alone.
Mindset Digital collaborated with the Ohio Hospital Association to study how its members are using social media. We spread the results through this infographic, a full report, a blog and other materials. We used both traditional media and social media to share what we found.