More to explore:
brand driven service innovation
by zilver pics on Flickr
Brand driven service innovation framework. #Brand #strategy #Service #Innovation #Design #Framework
Another fine Service Design Model. | Designing design thinking driven operations | Scoop.it
Service Design is... by Amy Cotton, via Behance
[design thinking service] design thinking is a means of problem-solving that focuses on innovation, collaboration, creativity, ethical decision-making, and—of course—optimism: all hallmarks of a 21st century education
service design tools
- User-centered: Step into their shoes! - Co-creative: Everyone can be creative! - Sequencing: Imaging the service as a movie! - Evidencing:...
The Stages of Service Design. stefan-moritz.com...
Service Cycle Audit. - This model could be abstracted a little more to apply to other similar services. A potentially useful template!
Strategic Service Design
Service Circle urbanomnibus.net/...
Service Design Methods
Infographic: What Is Service Design #infographic #designthinking #servicedesign
Empathy Map. A service design tool.