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brand driven service innovation
by zilver pics on Flickr
Another fine Service Design Model. | Designing services | Scoop.it
brand driven service innovation | por zilver pics
A Service Design Model. Internal and external design research and contextual inquiry will lead to a deeply rooted shared vision, mission and behaviour, and a brand promise that will be kept. This promise will be used to build meaningful relationships throughout the entire customer journey. This in turn leads to a service blueprint providing a basis for interaction, behavior and culture. #Branding #Strategy #Business
Service Design is... by Amy Cotton, via Behance
[design thinking service] design thinking is a means of problem-solving that focuses on innovation, collaboration, creativity, ethical decision-making, and—of course—optimism: all hallmarks of a 21st century education
service design tools
on Service Design by Patrick Quattlebaum via slideshare
A great model for service design by the folks at engine
Service design tools and templates
Service Design vs. UX Design This could have used some more design, because I'm not really sure what I'm reading... Cassidy James, can you help?
Strategic Service Design
The AT-ONE project is a strategic project within the research field and in commercial development.
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields.
Service Design Methods
Infographic: What Is Service Design #infographic #designthinking #servicedesign