The following infographic covers missed opportunities, the "always addressable consumer," the importance of delivering lifetime value, the role of social media in OCL, and more. Read more: http://www.marketingprofs.com/chirp/2013/10476/omnichannel-loyalty-the-new-customer-connection-infographic#ixzz2PkG253Ac
We value our Customers! Customer Service is one of our VALUES at Presbyterian Medical Services (PMS), a New Mexico nonprofit organization. PMS offers diverse services including primary care, dental, behavioral health, childhood education, home care, hospice and senior programs. Our purpose is you! Visit www.pmsnm.org for more information.
Millennial customer experience lessons drawn from automotive retail (car dealerships): How consulting 5 key customer service trends can transform this industry - and yours - into something that appeals to customers today, whether millennial or Baby Boomer