I owe your brother a huge debt of gratitude. Without him and his intercessions I would've surely ended up right where I was before. A huge mess. But he was smarter than I was and kept me from revisiting the biggest mistake of my life. And I don't think we would be here if I had done that. He's awesome :) I love you and am grateful to him
Augusten Burroughs. People make mistakes, act in ways unlike themselves and hurt others accidentally when they themselves are hurting: it's important to have understanding and remember it is not coming from a place of malice but rather confusion - forgive. But no number of apologies is worth anything unless words are backed up by a change in behaviour. It's essential to admit to your own shortcomings, but in order to be self-accountable admission isn't enough - be aware, act differently.