More to explore:
☼ What is Design Thinking? #designthinking #design #thinking
What is Design Thinking? - Design Management Institute
Service Design Process by Amy Cotton www.behance.net/...
IBM Infographic www.ibm.com/...
designing the user experience
Putting Design Thinking into Action, the 5 phases of the design process.
New #CXO study from IBM - how 4000 c-suite executives see the landscape changing - key challenges and opportunities
The Customer-activated Enterprise. Insights from the Global C-suite Study. IBM institute for business value.
Customer Experience Map example - Design Thinking Network
Video SEO Success in 30 Minutes or Less - A Case Study #youtube #smm #googlehanout