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Travel Websites are Driving Customers Away
Why Deliver Customer Service in the Cloud?
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The Era of Impatience. Clock Ticking on Paying Lip Service to Customer Experience.
Retail SocialMedia Top 10 #Infographic
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Google Reader isn't the first product to get the axe from Google. See the whole history of products that didn't make it. #infographic
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Join Multichannel Merchant and Epsilon on Oct. 22 for "What Shoppers Want: Creating the Integrated Experience," and learn strategies and tactics to exceed customer expectations both in-store and online.
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