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    8 Reasons Why People Leave Your Website [Infographic]

    "New Online Timeline Tool Available for Everyone" -- does this have any potential for us?

    Typography 101: What Small Business Owners Need to Know --- good tips for web redesign

    5 Digital Tools to Boost Your Brand in 2012

    Infographic. A Quick Guide To Pinterest Images

    Pinterest is perhaps the most buzzed-about service of early 2012 and an unexpected startup success story. For those who haven’t joined (the site is invite-only), Pinterest is a curatorial site that calls itself a “virtual pinboard,” which allows users to capture and organize images from the web. Many of the site’s early adopters are using it is to track real-life projects such as recipes, design, and even wedding planning. Plenty of users see Pinterest as a

    Learn to code | Codecademy

    "The Ultimate Digital Customer Service Guide" -- some great tips for sites even if you do not have ecommerce

    A set of 350 pixel perfect glyphs icons, perfect for apps, websites or just about anything you can think of. You may use this icon set for both personal and commercial use, which means this resource can be used in any project without worrying about licensing. - So excited about this!!!

    10 Ways to Humanize Your Brand On Social Media - Humanizing a brand simply means trying to interact with each customer on a personal level. But for a company to implement that style, there needs to be a shift in how it responds to customers, particularly via social media. Here are 10 ways to get started.

    5 Essential Spreadsheets for Social Media Analytics. QUOTED: Social media analytics and tracking can be very time-consuming and expensive. You’ll find quite a few smart social media monitoring tools, but what if you can’t afford them? That’s why many social media marketers and power users are in constant search of free, efficient alternatives. Here, we’ll share a few ready-made spreadsheets you can copy (navigate File + Make a copy) and use for social media analytics. They are free, highly customizable and extremely easy to use. Most of the scripts that run the spreadsheets are “public,” meaning you can access them from the Tools + Script Gallery menu (this also means they were reviewed and approved by Google Spreadsheets team). NOTES: (Comments from one of those specialists, BETH's BLOG) I tested each one. The one I found most useful was #3 because it could be an easy way to compare or benchmark with other organizations. However, the use of a pie chart is a little meaningless – I would change to a bar chart.

    Beyond Likes: How Google and Adobe Aim to Measure Your True Social ROI l Over the past month, Google and Adobe have attempted to answer that question. Both companies have released tools that let marketers track their marketing spending through social media. Such data aims to provide some concrete ROI behind the touchy-feely world of Likes, retweets and +1s — data that, on its own, amount to what Phil Mui, group product manager for Google Analytics, dubs “vanity metrics.”

    Nearly 50% online consumers check a brands social media before making purchase: Consumers likely to check businesses Twitter and Facebook if they haven't heard of or used a website before. Click for full story: #socialmedia #twitter #facebook #business #brands

    4 Tips to Keep Your Website Ahead of the Curve in 2012 l 2012 is heralding a new wave of innovative web technologies and design, and a page that stays in step with these trends is bound to pique interest and lower your bounce rate. A well done and on-trend website remains effective well after the year is over, reeling users in with thoughtful design and building a design-conscious and taste-making reputation. Keep these tips in mind when you clean up your company’s website.

    The Anatomy of an Effective Homepage

    9 Tools for Design Mockups

    Matriz para elegir herramientas de Social Monitoring. La matriz deja algunos elementos básicos fuera pero puede ser muy útil para las empresas que quieren navegar entre las cientos que hay. Aquí en México aplica aún menos considerando que casi ninguna ataca al español como se debe.