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Why "Social Media Centers of Excellence" Are Not Excellent for Customers

Why "Social Media Centers of Excellence" Are Not Excellent for Customers

Free Template: The Social Media Publishing Schedule...   An Easy-to-Use Excel Template for Managing Your Social Media

Free Template: The Social Media Publishing Schedule... An Easy-to-Use Excel Template for Managing Your Social Media

If there's a huge difference between customer service and social media customer service, that doesn't make for a good customer experience.

If there's a huge difference between customer service and social media customer service, that doesn't make for a good customer experience.

Is Feedburner really shutting down?

Is Feedburner really shutting down?

Community moderation best practices

Community moderation best practices

Today's Online Marketing Tip: With over 135 million business professionals on LinkedIn worldwide, it provides an enormous forum to make business-to-business, as well as business-to-customer connections. One of the best ways to forge and maintain such connections is by posting “status updates” and keeping others informed. Whether these status updates offer useful, relevant information or simply provide funny anecdotes, they are a vital part of remaining active in the LinkedIn community.

Today's Online Marketing Tip: With over 135 million business professionals on LinkedIn worldwide, it provides an enormous forum to make business-to-business, as well as business-to-customer connections. One of the best ways to forge and maintain such connections is by posting “status updates” and keeping others informed. Whether these status updates offer useful, relevant information or simply provide funny anecdotes, they are a vital part of remaining active in the LinkedIn community.

Three Movie Apps I'm Loving

Three Movie Apps I'm Loving

oneQube SmartStream, A Free Twitter Chat Platform, Launched Today By Internet Media Labs

oneQube SmartStream, A Free Twitter Chat Platform, Launched Today By Internet Media Labs

If Personal Blogging is Dead, Does That Mean You're Not Really Reading This

If Personal Blogging is Dead, Does That Mean You're Not Really Reading This

The Ultimate Guide to Public Social Networks vs. Private Online Communities

The Ultimate Guide to Public Social Networks vs. Private Online Communities

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