Discover and save creative ideas

    Really loved this book! Incorporating its teachings everyday in my job!

    3y Saved to Work
    • Aleksandra Madzoski

      Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization: Leonardo Inghilleri, Micah Solomon, Horst Schulze: 9780814415382: Books

    • Jermaine Dunbar-Reid

      Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization by Leonardo Inghilleri

    People also love

    I read a lot of business books—many of which pertain to customer service. When so many customer service books offer readers the equivalent of a simplistic 5-step approach to improving customer service that produces the acronym: S.M.I.L.E., Uncommon Service is a refreshing change.

    Customer Service Quotes

    Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken. My latest customer service book. Enjoy!

    Worlds Best Customer Service Tips.

    Great customer service book

    Customer Service

    Say yes and it's all you need for good Customer Service!

    Secret Service: Hidden Systems that Deliver Unforgettable Customer Service - John R. Dijulius

    Little Customer Service Encyclopedia - See our recommendations for great Customer Service Apps in the Cloud

    What Is Good Customer Service?

    Customer Service Week quote

    The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience by Shep Hyken

    Wonderful customer service book by my friend Richard Gallagher

    Bill Gates Quote on customer service...

    The customer service manifesto

    Customer Service and Beyond by Dawn Mushill. June 2012

    Raving Fans: A Revolutionary Approach To Customer Service: Ken Blanchard, Sheldon Bowles, Harvey Mackay: 9780688123161: Books

    Top 10 Customer Service Books That Every Business Owner Should Read - Got my first reading list of 2013

    Amaze Every Customer Every Time by Shep Hyken - Customer Service Book #AmazingService

    LIVING WRITE: The Secret to Bringing Your Craft Into Your Daily Life. Learn how to bringing writing into your every day life and maximize your chances of success!