When someone rejects the help they have initially asked for and go into every excuse of why they can't then that's the time to walk away. They don't truly want to be free and in remaining there you are keeping them stuck too.
Do you know how many of the few people that know about my infertility have offered me a hug??? Zero!!!! Even when I'm hiding out in another room bawling my eyes out. Not a single one of them has showed any care or compassion!!!