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10 social media tips when commenting and responding to customers online. Take a look at almost any survey about social media and how businesses use it, there’s one clear constant – not only is business use increasing, but also the need for helping business employees understand how to use social media is increasing. Rewards for doing this well and risks if mistakes are made, are very real.
The ROI of Social Media - Is social media marketing effective? That’s the question being asked as more and more businesses are investing in increasing amounts of social media marketing. With no standard means of measurement, there’s a wide variety of goals and metrics used to define the ROI of social strategies.
Click the infographic to enlarge! ------ How are people using social media to interact with brands, and how are companies using the power of social media to reach more customers? Who is most receptive to brands on Twitter? How about on Facebook? It’s time to shed some light on branding and social media.