Never assume -- learned this in high school -- the word says the truth -- "Ass of U and ME". Remember if its not directly out of my mouth you're not getting the truth, you are getting the version they want you to hear.
No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No–to people at work, at home, and in our… read more at Kobo.
This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective based on the research in Dr. Cialdini’s groundbreaking book, Influence
The walk from "no" to "yes" is a Ted Talk that explains how to simply solve most conflicts. Frequently described as a balcony in the talk, finding a perspective that allows for more objective understanding to focus on the best resolution for all parties